Refund & Cancellation Policy
Effective Date: 14.03.2026
1. Monthly Retainer Cancellation
Clients on a monthly retainer may cancel their service by providing 30 days' written notice. Services will continue until the end of the notice period.
Fees for services already rendered up to the date of cancellation are non-refundable. Any prepaid fees for services not yet delivered will be refunded on a pro-rata basis.
2. One-Off Project Deposits
Deposits paid for one-off projects are non-refundable. The remaining balance will be invoiced upon completion of the project.
3. Dissatisfaction
If you are dissatisfied with our services, please contact us at [email protected] so we can work together to resolve any issues.
4. Contact Us
If you have any questions about this policy, please contact us at:
Oh Digits
124 City Road, London, EC1V 2NX
Great Britain
Email: [email protected]